Terms & Conditions
Last Updated: September 2026
These Terms & Conditions ("Terms") govern your access to and use of the Dreams Train Travel website and the travel-related services made available through our website.
By accessing our website, submitting an inquiry, requesting travel assistance, or using our services, you agree to comply with these Terms. If you do not agree with these Terms, please discontinue use of our website and services.
Dreams Train Travel is an independent travel agency and travel services reseller. We assist customers with researching, arranging, and purchasing travel products and services through third-party travel suppliers, booking platforms, reservation systems, consolidators, and other service providers.
Our services may include assistance with train and rail travel, flights, hotels, rental cars, cruises, tours, vacation packages, and other travel-related services.
Dreams Train Travel does not operate trains, aircraft, hotels, cruise vessels, rental vehicles, or other transportation or hospitality services. The actual travel service is provided by the applicable third-party carrier, supplier, or service provider.
Dreams Train Travel operates independently from the travel carriers, suppliers, and brands whose products or services may be available through our booking services.
Unless expressly stated otherwise, Dreams Train Travel is not owned, operated, controlled, sponsored, or endorsed by any airline, railroad, hotel chain, cruise line, rental-car company, transportation provider, tour operator, or other travel supplier.
References to third-party companies, brands, carriers, routes, products, or services are provided only to identify travel options that may be available through our services.
All third-party names, trademarks, logos, and service marks remain the property of their respective owners.
Travel products arranged through Dreams Train Travel may be provided by independent third-party airlines, rail carriers, hotels, cruise lines, rental-car companies, tour operators, transportation providers, consolidators, reservation systems, booking platforms, or other suppliers.
Each supplier is responsible for the actual travel service it provides, including its schedules, fares, availability, baggage policies, cancellation rules, refund policies, restrictions, and conditions of carriage or service.
Your purchase or use of a third-party travel product may also be subject to the applicable supplier's separate terms, conditions, policies, and restrictions.
We make reasonable efforts to provide useful and current information about available travel options, including schedules, fares, routes, availability, and supplier information.
Travel information can change without notice. Prices, availability, schedules, routes, taxes, fees, restrictions, and other travel details may be modified by the applicable supplier at any time.
Information displayed on our website is not a guarantee that a particular travel product, fare, seat, room, vehicle, or itinerary will remain available.
All travel information should be confirmed before a reservation is finalized.
Travel prices may vary based on travel dates, availability, demand, supplier pricing, taxes, fees, currency exchange rates, and other applicable conditions.
Where applicable, Dreams Train Travel may charge a service or processing fee. Any applicable fee will be disclosed during the booking process or before payment is completed.
A price displayed on our website or communicated during an inquiry is not guaranteed until the applicable reservation has been accepted and confirmed by the relevant supplier or booking provider and the required payment has been successfully processed.
A search result, travel inquiry, quotation, itinerary, price estimate, or other information displayed on our website does not by itself constitute a confirmed reservation.
A reservation is considered confirmed only when the applicable supplier or authorized booking provider has accepted the reservation and any required payment or authorization has been successfully completed.
Customers are responsible for carefully reviewing all booking details before completing a reservation, including passenger names, dates, destinations, travel times, fares, taxes, fees, restrictions, and supplier policies.
Payments may be processed by Dreams Train Travel, an authorized payment processor, booking provider, travel supplier, or another service provider involved in the transaction.
By submitting payment information, you confirm that you are authorized to use the payment method provided and that the information submitted is accurate.
We or our authorized service providers may request additional information or verification when reasonably necessary to confirm a transaction, prevent fraud, or protect against unauthorized activity.
Changes, cancellations, refunds, credits, exchanges, and other booking modifications are generally governed by the policies and restrictions of the applicable travel supplier.
Certain fares, tickets, reservations, and travel products may be non-refundable, non-transferable, or subject to cancellation, modification, administrative, or supplier fees.
Where Dreams Train Travel is authorized to process a cancellation or refund on behalf of a supplier, we will handle the request in accordance with the applicable supplier's policies and authorization.
Any service or processing fee charged by Dreams Train Travel may be non-refundable when clearly disclosed before or at the time of purchase, subject to applicable law and the terms presented to you.
For rail and train reservations, the applicable rail carrier is responsible for operating the train service and establishing its schedules, fares, ticket rules, baggage policies, cancellation policies, and other transportation requirements.
Dreams Train Travel is not a railroad operator and does not control train operations, including delays, cancellations, schedule changes, route changes, service interruptions, equipment issues, or other operational events.
Customers should review the applicable rail carrier's policies and conditions before traveling.
You are responsible for providing complete, accurate, and current information when submitting an inquiry or making a reservation.
You should carefully verify:
Dreams Train Travel is not responsible for issues resulting from inaccurate, incomplete, outdated, or incorrect information supplied by a customer.
Travelers are responsible for obtaining and carrying all documents required for their journey, including passports, visas, identification, permits, tickets, and other required documentation.
Immigration, entry, identification, health, customs, and other travel requirements may vary by destination and may change at any time.
Customers should independently verify applicable requirements with the relevant government authorities, embassies, consulates, carriers, and travel suppliers before departure.
You agree to use our website only for lawful purposes and in accordance with these Terms and applicable laws.
You must not:
Unless otherwise stated, content available on the Dreams Train Travel website, including text, graphics, images, logos, page layouts, design elements, software, and other materials, is owned by or licensed to Dreams Train Travel and may be protected by applicable intellectual property laws.
You may access and use website content for personal, non-commercial travel planning purposes.
You may not reproduce, distribute, modify, publish, sell, license, create derivative works from, or commercially exploit website content without prior written authorization, except where permitted by law.
Third-party trademarks, logos, brand names, and service marks remain the property of their respective owners.
Our website may contain links to third-party websites, booking platforms, payment providers, travel suppliers, or other external services.
Dreams Train Travel does not control and is not responsible for the content, availability, security, privacy practices, terms, policies, or services of third-party websites or providers.
Your interaction with a third-party website or service is subject to that provider's own terms, policies, and conditions.
Our website and the information provided through it are made available on an "as available" and "as is" basis to the extent permitted by law.
We do not guarantee that website content, travel information, prices, schedules, availability, or other information will always be complete, accurate, current, uninterrupted, or error-free.
We do not control third-party travel services and cannot guarantee the performance, availability, schedules, fares, routes, or conditions established by third-party providers.
Dreams Train Travel is not responsible for delays, interruptions, cancellations, losses, or other consequences caused by circumstances outside our reasonable control.
Such circumstances may include:
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
To the maximum extent permitted by applicable law, Dreams Train Travel will not be liable for indirect, incidental, consequential, special, or other damages arising from circumstances outside our reasonable control or from the acts or omissions of third-party travel providers.
This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Dreams Train Travel, its employees, representatives, contractors, and service providers from claims, losses, damages, liabilities, costs, or expenses arising from your unlawful use of the website, violation of these Terms, fraudulent activity, or misuse of our services.
Dreams Train Travel may restrict, suspend, or terminate access to portions of the website or services when reasonably necessary, including where we suspect fraud, abuse, unlawful activity, security risks, misuse, or violation of these Terms.
We may also take reasonable measures to protect our website, customers, systems, employees, and business operations.
Your use of our website and services is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.
We may update these Terms from time to time to reflect changes in our services, website, business practices, technology, or applicable legal requirements.
When changes are made, the revised Terms will be posted on this page with an updated "Last Updated" date.
Your continued use of the website after revised Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
These Terms shall be interpreted and applied in accordance with applicable law.
Any dispute relating to these Terms or our services will be handled in accordance with the applicable jurisdiction and any mandatory consumer protection laws that apply to the customer.
If you have questions about these Terms & Conditions or our travel-related services, please contact us:
Dreams Train Travel
Email: support@dreamstraintravel.com
We will review inquiries and respond as appropriate.